FastReply CRO helps you manage your rates and booking enquiries with ease and efficiency. It is also a CRO, designed to analyze your conversion rates and results.
The suite is enriched with a new important CRM for hotels, residences and Bed & Breakfasts that offers a variety of new functions.
Our CRM allows you to communicate with customers in a precise and timely manner, across all stages of the customer journey. FastReply CRM is allows you to keep in touch with your customers on an ongoing basis, triggering a series of automatic actions, with great savings in time and energy to support your customer success strategy.
It is also possible to schedule the sending of periodic communications or send an immediate email to specific distribution/profile lists.
Distribution lists are created directly by the system using filters to extract homogeneous groups of guests and / or potential guests of your hotel.
Distribution lists can be created by segmenting groups of personal data based on the booking channel, average length of stays, revenue generated, average purchase price, dates of stay, interests and language.
FastReply CRM helps you grow their loyal customers, by understanding your guests needs and enhance the communication with your loyal guests. The CRM helps you attract new customers, retain your guests and grow your loyal customers base
FastReply is built on a cloud infrastructure. It is scalable and helps preserve your data.
We will support you and your team in both English and Italian.